We just purchased a Lexus for my wife and we both love it. I've always been a fan of the Infiniti brand more so than the Lexus. But the customer service at Lexus is unbelievable. Here lies my dilemna...I want to trade in my Nissan Armada on a luxury SUV next year. I like the Lexus for it's vehicle and customer service, but the price is too high. I'm afraid the customer service for Infiniti won't be up to par and I'm scared the QX56 will ride too much like a truck (like my Armada does). The FX50 is in the equation simply from a sporting standpoint.

So taking into consideration the above mentioned items, and the fact that I will be purchasing in Jan 2010 or so, which would you choose and why: A certified used 2008 Lexus LX570, a certified used 2009 Infiniti QX56 or a certified used 2009 FX50?

I bought my first Infiniti in 1992. I owned it for 10 years and bought my second in 2002. Infiniti's customer service is wonderful. Except for routine oil changes, I always have my cars serviced at the Infiniti dealer. It's a little more expensive, but they do excellent work and provide a free loaner car.

I can't remember all the details, but my first Infiniti developed a problem that was covered by the powertrain warranty, except that the warranty had expired about a month before. I asked if they would cover the repair anyway, and they did! They had no legal obligation to do so, but they did it anyway (and it was not an inexpensive repair). This was over 10 years ago; so I don't know how they'd treat a similar situation today, but I can say I've always appreciated how Infiniti takes care of its customers.